"AHJs report that installer errors and incomplete or inconsistent paperwork create extra work and delays for their staff. AHJs often operate in sub-optimal conditions that include strained budgets, lack of resources and high staff turnover; furthermore, in some areas where solar installations are less common, AHJ staff is simply unaware of existing practices or that problems even exist for installers.

Even if AHJs understand solar and want to work with installers, there is currently no channel by which they can communicate to installers about updates or process improvements, the company adds."